Integration Guide
Symposium Technologies CAD
First Arriving’s integration with Symposium Technologies puts live alarms on the screens in your stations the moment a call is dispatched — call nature, address, units, notes, a turnout timer, and a map with routing to the scene.
What we can put on your dashboard
Once Symposium Technologies is sending us your dispatch data, your alerting screens can show any of the following.
Key features
What appears on screen when a run comes in.
- Real-time call dispatch as the call is created
- Call details: nature of call, address, units dispatched, and call notes
- Mapping and directions to the incident
- Turnout timer
- ETA and distance to the scene
- Google Street View and other mapping features
- ESRI layers from your GIS department
- Custom alert sounds so crews can tell calls apart by ear
What we need from you
Your dispatch center needs to be running Symposium Technologies. After that, we issue the API key and you pass it to Symposium — you never need to send us credentials of your own.
Example screens
These are just two samples. See every available alarm and call screen layout in Response & Call Alerting Screen Options — 3.0 Customers. Any of those layouts works with Symposium Technologies.
Secondary notification only: our platform is built for secondary notification of alarms and situational awareness. Always rely on your CAD or dispatch center for primary dispatch information.
Questions about setup, or want help deciding which alerting screen belongs in which station? Open a ticket at our support center or reach us at dashboards@firstarriving.com and we’ll walk through it with you.