First Arriving's integration with eDispatches allows live alarms to display on your dashboard when a call is dispatched.
Features Include:
- Real-Time Call Dispatch
- Nature of Call, Address, Units Dispatched, Call Notes
- Mapping & Directions
- Turnout Timer
- ETA and Distance
- Add custom alert sounds - Listen to examples
- Google Street View and other mapping features
- ESRI layers
For more information on our overall call alerting features, check out our overview here.
What We Need:
- The Enhanced CAD Relay from eDispatches
- The support article from eDispatches is located here - https://support.edispatches.com/hc/en-us/articles/27943035935764-Enhanced-CAD-Relay
- Simply let your implementation manager know that you are using eDispatches, and we will contact them to provide an API key on your behalf!
As a reminder, our platform is developed for secondary notification of alarms and situational awareness. You should always rely on your CAD/Dispatch Center for primary dispatch information.
