First Arriving's integration with FlowMSP allows live alarms to display on your dashboard when a call is dispatched. FlowMSP is an industry-leading pre-incident planning software platform for the fire service. We innovate better ways for the fire service industry to collect critical building information and use it for informed incident response.
Key Features
Live Alarm Notifications: Calls display instantly when dispatched
Call Details: Includes nature of call, address, responding units, and notes
Mapping & Navigation: View directions, ETA, and distance to incident
Pre-Plan Alerts: Automatically indicates if a pre-plan exists for the address
Turnout Timer: Track response times as calls come in
Custom Alert Sounds: Personalize audio alerts (with demo options available)
Enhanced Mapping: Google Street View, ESRI layers, and more
For more information on our overall call alerting features, check out our overview here.
What You’ll Need to Get Started:
We’ll provide you with an API key
Send the key to your FlowMSP representative
Once they enable it, data will flow directly to your First Arriving dashboards—no extra setup required
⚠️ Note: First Arriving is designed for secondary notification and enhanced situational awareness. Always rely on your CAD/Dispatch Center for primary dispatch communications.
