NexGen - Alarms and Unit Status

Modified on Wed, 17 Feb, 2021 at 12:37 PM

First Arriving's integration with Nexgen Public Safety Solutions brings their real-time dispatch notifications to your First Arriving Dashboards. You'll be able to display need-to-know information about the calls your crews are responding to as well as vehicle status and availability to assist.

Features Include:

  •  Real-time Dispatch Information
    • Nature of call
    • Address of incident
    • Units Dispatched
    • Any notes or details initially from Dispatch
    • Turnout Timer
    • ETA and Distance
    • Map options available here, including Static Google Streetview and ESRI
  • Unit Status
    • Unit ID
    • Status (Enroute to quarters, transport, Available for call, etc..)
    • Available (Yes or No) 
    • Units shown can be :
      • All in fleet
      • Only units NOT available
      • Only units available

What We Need:

  • Ensure that you are a customer of Nexgen
  • We will coordinate with them Integration information to get you setup! 
  • Please note that Data / API access could be an additional charge by the vendor.  This is determined by the vendor and not by First Arriving.

Example of integration on First Arriving Dashboards