The integration between First Arriving and First Due provides real-time alerting, scheduling, and assets to your dashboards. First Due is passionate about ensuring public safety agencies around North America can take a giant leap forward in how information is used to plan for incidents, increase survivability, and derisk communities. By delivering a platform for collaboration and sharing, we are bridging the deadly information gap end-to-end, always keeping in mind the way First Responders and Emergency Managers work today.

Features Include:

• Alerting
  • Real-Time Call Information
    • Nature of Call
    • Address
    • Units Dispatched
    • Call Notes
  • Turnout Timer
  • ETA and Distance 
  • Add custom alert sounds - Listen to examples
  • Maps which include Path from Station to the scene, Google Street View, and other mapping features
  • ESRI layers
• Scheduling
  • Who is on and off duty for the current day
• Asset and Equipment Management
  • Apparatus
  • Status
  • Overdue Checklist
  • Work Orders

What We Need:

• Alerting -
  • First Due must reach out to dashboards@firstarriving.com to request a token on your behalf. Reach out to your account manager at First Due to start the process.
• Scheduling - 
  • Shared URL - 
    • The URL to an external sharing link, which you can create from your First Due scheduling module. Contact your First Due account manager if you need help setting this up.
    • Email the link to dashboards@firstarriving.com
  • API -
    • Reach out to your First Due account manager for -
      • Username
      • Password
    • Email dashboards@firstarriving.com to start the process
• Asset and Equipment Management
  • The URL to an external sharing link, which you can create from your First Due asset module. Contact your First Due account manager if you need help setting this up.
  • Email the link to dashboards@firstarriving.com
• Please note that Data / API access could be an additional charge by the vendor.  This is determined by the vendor and not by First Arriving. 

Example of integration on First Arriving Dashboards