ESRI - Mapping

Modified on Tue, 30 Sep at 6:00 PM

Bring real-time, location-based intelligence to your alerting experience with First Arriving’s integration with ESRI. Whether using standard basemaps or custom layers from your GIS department, this integration enhances your dashboards with dynamic, actionable mapping—helping your crews respond faster and more effectively.


Key Features

Mapping Capabilities for All Clients:

  • Standard ESRI basemap available for clients without an ESRI account

  • Routing from station to incident location

  • Overhead view of nearest hydrants, updated automatically upon dispatch

  • Satellite imagery support for all maps

  • Seamless display of GIS department-created maps to boost situational awareness

Expanded Features for ESRI Account Holders:

  • Include custom layers from your GIS team, such as:

    • Gas valves and lines

    • Fire station locations

    • Jurisdictional boundaries

    • Hydrant maps

  • Ability to add additional ESRI dashboard URLs such as local COVID dashboards, response statistics, and more

What You’ll Need to Get Started:

  • For Layers: Link to the REST Web Service of your account that contains layers available

  • Let us know which layers we should include when you receive an alarm

    • Please note that common things such as street names are included on your base map.

    • Examples of custom layers are :

      • Gas Valves and Lines

      • Fire Station Locations

      • Boundaries

      • Hydrants

  • For Dashboards: If you have another dashboard you would like included on your rotation, such as local COVID or response statistics dashboards, please send us the full URL.
    ⚠️Note: Common map data such as street names is already included in your base map.


Compatible Views