Integration Guide
FMX
Bring facility maintenance requests from FMX onto the screens in your stations, so crews can see what is outstanding, what kind of issue it is, and who owns it.
What we can put on your dashboard
Maintenance requests
- Title of the request
- Type of issue
- Location / building
- Date created
- Current status — Pending and so on
- Assigned personnel
What we need from you
Your department-specific FMX URL — the department_name.gofmx.com address your agency signs in at.
Plus a username and password we can use to reach the API.
Open a ticket at our support center first, then submit the credentials through the First Arriving Secrets Tool and paste the link it generates into your ticket. Please don’t send them by email or chat. Full instructions: Sending First Arriving sensitive information.
About vendor charges: data or API access could carry an additional charge, determined by FMX and not by First Arriving.
Example screen
Want requests filtered to one building per screen? Open a ticket at our support center or reach us at dashboards@firstarriving.com.