ENFORSYS

Modified on Tue, 28 Jul at 7:46 PM

Enforsys

Integration Guide

Enforsys

Put live alarms on the screens in your stations the moment a call is dispatched — call nature, address, units, notes, a turnout timer, and a map with the route from the station to the scene.

About Enforsys. Enforsys is a U.S.-based company providing software solutions and services to those who ensure our safety — from police dispatch, mapping, internal affairs, records management, and analytics through to emergency services and fire response.

What we can put on your dashboard

Key features

What appears on screen when a run comes in.

  • Real-time call information: nature of call, address, units dispatched, and call notes
  • Turnout timer
  • ETA and distance to the scene
  • Maps including the path from station to scene, Google Street View, and other mapping features
  • ESRI layers from your GIS department
  • Custom alert sounds

What we need from you

One item: an Enforsys username and password we can use to pull your dispatch data.

1

Open a ticket with us

Start a ticket at our support center telling us you want Enforsys alerting on your dashboards, and which screens you have in mind.

2

Send us the credentials securely

Submit the username and password through the First Arriving Secrets Tool, then paste the link it generates into your ticket. Please don’t send credentials by email. Full instructions: Sending First Arriving sensitive information.

Example screens

The screens below are a sample, not the full set. For the current, complete list of alerting screen styles, see Response & Call Alerting Screen Options.

Enforsys alerting screen on a First Arriving dashboard
Enforsys alerting screen on a First Arriving dashboard
Enforsys alerting screen on a First Arriving dashboard
Enforsys alerting screen on a First Arriving dashboard
Enforsys alerting screen on a First Arriving dashboard

Secondary notification only: our platform is built for secondary notification of alarms and situational awareness. Always rely on your CAD or dispatch center for primary dispatch information.

Questions about setup, or want help deciding which alerting screen belongs in which station? Open a ticket at our support center or reach us at dashboards@firstarriving.com and we’ll walk through it with you.