Delegate Facebook & Instagram Access to First Arriving

Modified on Thu, 24 Oct at 9:13 AM

Once all steps are completed, please inform your First Arriving representative so we can confirm everything on our end. 

Change Your Instagram Account to a Business Account: 

  1. Go to your Instagram profile (on a mobile device). 
  2. Tap the menu in the top right corner.
  3. Scroll down and select "Account type and tools."
  4. Select "Switch to professional account."
  5. Choose a category that best describes your business.
  6. Select Business.
  7. You can also add contact details to your profile, such as your phone number, email address, and physical address.


Connect your Facebook and Instagram Accounts:

Please ensure you are on your desktop; this process will not work on mobile.

  1. Go to the department's Facebook page and ensure your account is switched to the department's profile.
  2. On the left-hand side, you'll find a sidebar labeled "Manage Page." Select "Settings."
  3. In the Settings tab, scroll down and select "Linked Accounts" (located under "Permissions").
  4. On the "Linked accounts" page, Instagram will be listed as "Not connected." Select "View" and "Connect Account."
  5. Complete the prompts to guide you in connecting your accounts. To verify your account, you will need your Instagram password.


Accept Facebook Partner Request:

Our team has sent a Facebook Partner Request to allow us to post recruitment-centric organic posts and paid ads on your behalf. Please ensure you are on your desktop; this process will not work on mobile.

  1. In the Settings tab, select "New Page Experiences."
  2. Select "Page access." You will see a "Partner Request" from First Arriving near the bottom of the page.
  3. Select the request. You will complete a few steps to confirm you are sharing access with First Arriving. You will need your Facebook password to confirm the request.