Firehouse Software by ESO - Records Management

Modified on Wed, 17 Feb, 2021 at 12:15 PM

First Arriving's integration with Firehouse Software by ESO brings the popular RMS software to First Arriving Dashboards, providing a one-stop place to look at multiple reports!

Features Include:

  • Department Events
    • Event Name
    • Date and Time
    • Description
  • Hydrants Out of Service
    • Hydrant Name / ID
    • Location
  • Turnout Time Dials
    • Visualize turnout times with a dial
    • Organize by Unit, Station, Battalion or Department
    • Can Display however far back you would like
  • Request for Maintenance
    • Unit ID or name of piece of equipment
    • Requestor
  • Daily Roster
    • Name
    • Station Location
    • Unit Assigned
    • Rank / Position
  • Call Totals
    • Month or Year to date
    • Show total runs with all units
    • Show total runs per unit

What We Need:

  • On-Premise Customers
    • Create the query/report you want and be able to export in CSV format
    • Have the File move from the downloaded location to a SFTP location we provide you.  This can be manual process or you can also use a number of tools to automate this process.
      • Make sure that when the file is transferred to SFTP location that you overwrite existing, so there is only one file in the folder per module. 
    • Tell us what columns of the query / report you would like to display on your dashboards
  • Firehouse Cloud Customers
    • Contact Firehouse Cloud customer support as they will setup the SFTP transfer
    • Provide them the exact query / report that you want them to have
    • Tell us what columns of the report / query you would like to display on your dashboards. 
  • Please note that Data / API access could be an additional charge by the vendor.  This is determined by the vendor and not by First Arriving.

Example of integration on First Arriving Dashboards