Dashboard FAQs & Quick Tips

Managing Your Google Sheets and Slides
Google Sheets   Who Has Access? The Google Sheets have been shared with the email addresses you originally provided. If you would like to give access to ...
Google Maps/API Access for First Arriving
There are two sections  in this support article:  Obtaining a Google Maps API Key for Static Streetview Only Enabling Google Maps/ API Access for First A...
Dashboard Chromebit & Chromebox Factory Reset Guide
Required Tools: Wired USB Keyboard   STEP 1 — Using the paperclip, press the recovery button and power on your device   STEP 2 — On connected USB keyboa...
Active911 API Token Instructions
HOW TO GENERATE A NEW ACTIVE911 TOKEN: If you need a new Active911 token or if your current token has expired, you'll see "No API Access" und...
Facebook Not Displaying
Facebook requires authentication for us to display your page on your dashboards. Follow the instructions that were sent to you after your implementation cal...
Dashboard Screen Cut Off on Display
Is your department patch, shift, or weather cut off on your screen? This can be fixed by toggling the OVERSCAN option in the picture settings of your displa...
Active911 Alarms Not Showing
Are your Active911 alarms not showing or is your recent alarm section showing a loading animation? Make sure you have two API tokens. You can view this by l...
Chrome OS Missing or Damaged
If you are seeing an error message stating that "Chrome OS is Missing or Damaged", you can use a USB flash drive to load Chrome OS from your compu...