Dashboard FAQs & Quick Tips
Google Sheets Who Has Access? The Google Sheets have been shared with the email addresses you originally provided. If you would like to give access to ...
There are two sections in this support article: Obtaining a Google Maps API Key for Static Streetview Only Enabling Google Maps/ API Access for First A...
Required Tools: Wired USB Keyboard STEP 1 — Using the paperclip, press the recovery button and power on your device STEP 2 — On connected USB keyboa...
HOW TO GENERATE A NEW ACTIVE911 TOKEN: If you need a new Active911 token or if your current token has expired, you'll see "No API Access" und...
Facebook requires authentication for us to display your page on your dashboards. Follow the instructions that were sent to you after your implementation cal...
Is your department patch, shift, or weather cut off on your screen? This can be fixed by toggling the OVERSCAN option in the picture settings of your displa...
Are your Active911 alarms not showing or is your recent alarm section showing a loading animation? Make sure you have two API tokens. You can view this by l...
If you are seeing an error message stating that "Chrome OS is Missing or Damaged", you can use a USB flash drive to load Chrome OS from your compu...
It is possible that your WiFi network password will change from time to time. The process to change this is the same as when you first received your device...
While rare, it is possible that you might see an alarm come through that routes you to a really far destination in another state. Below explains why this c...