We’ve made it easier (and faster) for you to get the help you need—and we’ve refreshed how you connect with us for website support!
What you need to know:
Access the support page and log in to submit a request.
New user? Registration is quick and only takes a minute.
Already have an account but forgot your password? Just click the “Forgot Password” link to reset it.
Support, your way
You have multiple options to reach our support team:
? Support Center
Our updated support hub is live at:
https://support.respondermax.com/support/home
This is your central place to submit requests, track updates, and find answers.
? From Our Responder MAX Website
From the Responder MAX website, you can access our Client Support Center directly from the footer—no searching required
? From Your Website Admin
While logged into your website’s admin area, you can submit a support ticket directly—no extra steps, no hunting for links.
Your client resource library (built just for you)
Inside your customer client portal, you’ll find a growing library of resources, including:
General how-to guides and best practices
Client-specific resources tailored to your website
Personalized trainings and materials created specifically for your organization
It’s designed so you can get quick answers—or go deeper when you want more guidance.
Having Trouble Accessing Support?
? Email Support: You can always email us directly at:
support@respondermax.com
Visit our new website
We’ve also launched our refreshed main site at https://respondermax.com. It’s a great place to explore our services, see what’s new, and understand how we continue to support you beyond day-to-day website needs.
Our goal is straightforward: clear support, easy access, and tools that actually help you move faster and with confidence.
We’re here when you need us.