You must have a Subscription for each MacOS device. If you are a current customer and want to add a MacOS device subscription, please open a support ticket or email If you are not yet a customer, shoot us an email at to learn more and sign up.

How to set up the First Arriving Dashboard Desktop:

  1. Download the First Arriving MacOS Player Here, powered by Telemetry TV
  2. Open the TelemetryTV Player application you downloaded. 
  3. Once opened, the player will display a 6-digit pairing code
  4. When you see the 6-digit pairing code, please email it to  Make sure to include the pairing code, name of department, station name/number, location within station (Ex. AAA 111 - First Arriving FD - Station 81 - Kitchen)

MacOS Requirements 
Latest version of MacOS (earlier version may or may not be supported)

Here's how to Set the First Arriving Player, powered by Telemetry TV, to Auto-Launch

  1. Open System Preferences and select Users & Groups
  2. Click Login Items. In the bottom left, click the lock icon and enter your admin password.
  3. Click the ‘+‘ sign and find the Application that you wish to auto-start. To do so, open the /Applications folder. Here, select the TelemetryTV Media Player
  4. Once your desired items are selected, click the Add button