Users: Using Forgot Password Link V2

Modified on Mon, 04 May 2020 at 05:10 PM

Here are instructions to change the password for your access to the members only section of your department's website.


You will receive an email containing a link to the change password settings of your department's website.  Once you click on that link you will be taken to a page that looks like this:




Step1: Enter your email address or your username.


Step 2: Once the email address or username has been added, click "Get New Password." This will prompt the system to send you another email containing a link to assign your new password.  Click on the link provided in the email sent to you from the system. 


Step 3: The link will take you to a page looking like the one below.  As you can see, the system will have provided you a very secure password.  You can choose to use the password assigned, or create your own.  Please, if you create your own password, ensure that it is secure and that the system identifies it as being "Strong". 



Step 4: Click "Reset Password". If your password was strong enough you will be taken to a page confirming that with a link to login.


Step 5: Click on "Log In" and you will be taken to a page shown below where you will enter your username or email address and the newly created password.  Click "Log In".


Success: If you have followed the steps successfully, on pressing the blue "Log In" button, you should be taken to your individual member dashboard.